Need help? Please give us a call at 603-303-1070. CREDIT CARD STATEMENT WILL SHOW CHARGE FROM MIKE & CAROL'S. Thank you for allowing us the opportunity to serve you. All orders paid before noon (EST), ship that day. All orders paid after noon (EST), ship next day. Emails are sent when order is received and with tracking number the day order ships. All order shipping costs are based on real time USPS rates based on weight of your order.